Employee Experiences That Set the World’s Best Workplaces Apart

Claire Hastwell

What makes the best workplaces better than all the rest? According to the Fortune World’s Best Workplaces 2021 list, three factors, in particular, stand out.

On average, compared to other workplaces, employees at the World’s Best Workplaces are:

  • 17% more likely to say they receive special and unique benefits
  • 14% more likely to say they are offered training opportunities to develop professionally
  • 13% more likely to say everyone has the opportunity to receive special recognition

This year’s list surveyed nearly 20 million employees from 10,000 companies worldwide, spanning 106 countries.

To be considered in the top 25, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces lists in Asia, Europe, Latin America, Africa, North America or Australia during 2020 or early 2021.


World's Best Wokplaces List


Special recognition at DHL: Workers do more than just work

  • At the World’s Best Workplaces, 82% of employees say everyone has an opportunity to get special recognition
  • At other workplaces, just 69% of employees feel that hard work is recognized by their employer

At logistics company DHL Express, which took the top spot on the list this year, employee recognition isn’t just about how hard you work, but about bringing your full self to work — whether that’s through community contributions or developing your own passion projects.

Backed by the company’s mission of “connecting people and improving lives,” the DHL’s Got Heart program is aglobal initiative encouraging employees to share uplifting stories of any volunteer or fundraising work that they do in their personal time.

Finalists are recognised at the annual Employee of the Year event, with DHL donating to the finalists’ causes.

Typically, the three-day event, which also recognizes top performers, is held in a luxury resort with activities and a gala night presentation. Due to the pandemic, this year’s celebrations had to move to a Zoom conference, with winners receiving €25,000 donations for their causes.

Other recognition efforts include the Can-Do Awards, which honour employees who have gone out of their way to help others, and the Festiv-ALL event, a new celebration in which employees can showcase their personal talents — anything from cooking to art to dance — for the chance to win prizes.


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